DELIVERY POLICY

As a small business we only offer 3 delivery options:

- Free collection from the shop : Rialto, Hackney Downs Studios, 17 Amhurst Terrace, E8 2BT
- Free home delivery for Hackney & Islington postcodes.
- Free home delivery for wider London catchment area for orders over £700

For any other delivery options please contact us directly - we will always try and make it happen!

We will email you once you have placed an order to confirm the delivery option.

RETURN POLICY

Please note this policy is not applicable for bespoke or made-to-order items which are non-returnable and non-refundable

If for any reason you are not satisfied with your order, you may return the goods unused within 14 days from the day after receipt. The item(s) should be returned in perfect condition and in the original packaging.

The item must be insured and returned on a recorded delivery service. Should this not be the case, you will be fully liable for any damages that occur during transit or if the order is lost. If the item is not returned in the outlined return condition we will rearrange delivery to you at your cost.

We reserve the right to refuse a refund should the item not be in the outlined return condition. If the return condition is approved, we will process your refund less any reasonable costs incurred by us in relation to the return.